Shipping Policy

 

1. Delivery Coverage

Delivery services are available to eligible addresses within Australia. Availability may vary depending on location accessibility and standard delivery conditions.

2. Shipping Fees

All orders are shipped with zero delivery fees. The amount shown at checkout is the final amount payable for shipping.

3. Order Cut-Off and Processing Time

Orders placed before 17:30 (local Australian time) on business days will begin processing on the same day. Orders submitted after 17:30, as well as those placed on weekends or public holidays, will be processed from the next business day.

Once processing begins, order preparation typically takes 1–3 business days.

4. Estimated Delivery Timeframe

After dispatch, delivery is generally expected within 7–19 days. Delivery times may vary depending on destination, regional conditions, or factors beyond standard transit control.

5. Delivery Updates and Tracking

Tracking information will be provided once an order has been dispatched. This allows you to follow shipment progress and stay informed about delivery status.

6. Delivery Responsibility and Address Accuracy

Please ensure that all delivery details provided at checkout are accurate and complete. Responsibility for the order transfers upon confirmed delivery to the specified address. Issues arising from incorrect or incomplete address information may affect delivery outcomes.

7. Contact Information

  • Address: 22 SEA BREEZE ROAD, SINGAPORE 487453, SINGAPORE
  • Email: deals@bamboomyly.com
  • Phone: +65 (852) 44671
  • Service hours: Monday to Friday, 08:30 – 17:30 (AEST/AEDT). Messages received outside these hours or on public holidays will be handled on the next business day.

 

 

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