This Privacy Policy explains how personal information is collected, used, stored, and protected when you access or use this website. It applies to all visitors, customers, and users who browse the site, place orders, or communicate with support. The purpose of this policy is to provide transparency and clarity regarding data handling practices.
Personal information may be collected when you place an order, submit an enquiry, or interact with website features. This may include contact details, delivery information, payment-related references, and communication records.
The website also uses technical tools such as cookies and similar technologies to support core functionality, maintain security, and understand how the site is used. These technologies collect non-identifying data such as browser type, device information, and interaction patterns.
Collected information is used for purposes including order processing, delivery coordination, customer support, and operational improvement. Information is not used beyond what is necessary to provide requested services.
Personal data may be shared with third parties involved in payment processing, logistics, or technical maintenance, strictly on a need-to-know basis. These parties are required to handle information in line with applicable privacy standards.
Personal information is stored only for as long as required to fulfil its intended purpose or to meet legal and regulatory obligations. Reasonable technical and organisational measures are applied to safeguard data against unauthorised access, loss, or misuse.
Cookies are used only after user awareness and are intended to improve functionality and usability. By continuing to use the website or adjusting browser settings to allow cookies, you acknowledge and consent to the use of cookies as described in this policy. You may manage or disable cookies through your browser settings at any time.
You have the right to request access to personal information held about you, request corrections, or ask for deletion where permitted by law. You may also withdraw consent for certain data uses, noting that this may affect the ability to provide some services.
Requests relating to personal data can be submitted using the contact details below. Reasonable steps will be taken to verify identity and respond within an appropriate timeframe.
Personal data is processed on lawful grounds, including the fulfilment of orders, compliance with legal obligations, and legitimate operational needs. Data handling practices are designed to comply with applicable Australian privacy laws and regulations, and this policy is interpreted in accordance with the laws applicable in Australia.
This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or operational practices. Updates take effect once published on this page.
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