Contact & Support

1. How to Reach Us

If you have questions about products, orders, delivery arrangements, or after-sales matters, we are ready to assist. Clear communication helps us respond accurately and efficiently.

2. Recommended Contact Channel

Email is the most effective way to contact us, as it allows details to be reviewed carefully and responses to be properly documented. Phone support is also available during service hours for time-sensitive enquiries.

3. Response Time Expectations

Messages received during service hours are generally handled within the same business day. Requests submitted outside service hours, on weekends, or on public holidays will be reviewed on the next business day.

4. Contact Information

• Address: 22 SEA BREEZE ROAD, SINGAPORE 487453, SINGAPORE
• Email: deals@bamboomyly.com
• Phone: +65 (852) 44671
• Support hours: Monday to Friday, 08:30 – 17:30 (AEST/AEDT). Enquiries received outside these hours or on public holidays will be responded to on the next business day.